International Seminar
User participation as guarantee of efficacy and transparency in public service management: some successful experiences

January 26, 2010, CES-Lisboa/CIUL, Picoas Plaza, Rua do Viriato, nº 13 (Underground: Picoas)

 
Programme

09h30 – Participants Accreditation

 
09h45 - Attribution of the CES award for young scientists of Portuguese language –  CES Executive Director, Paulo Peixoto

 
10h15 - CEFA Vice-President, Nuno Marques Pereira

 
10h25 – 10h45 Opening lecture

Giovanni Allegretti (Centre for Social Studies – University of Coimbra)

 
10h45 - 11h00 Coffe Break

 
11h00 – 12h40 Experiences in Water Management

Rémi Barbier (UMR Cemagref-ENGEES Gestion des services publics - Strasbourg): “The Dem’Eau case in Nantes”

Carsten Herzberg (Marc Bloch Centre – Berlin): “Success and ambiguities of some German experiences”

Moderator: Nélson Dias (IN LOCO Association)

 
12h40 – 13h00 Debate with the participants

 
13h00 – 14h00 Lunch

 
14h00 – 16h00 User participation in social housing management

Hervé Pinget (Logiparc OPH of Poitiers Director): “The LOGIPARC of Poitiers, France, experience”

Steve Floros (Coordinator of the Participatory Budget of the Toronto Housing Community - Canada): “The different levels of participation of users and staff at the Toronto Housing Agency”

Moderator: João Seixas (Institute for Social Sciences - Lisbon)

 
16h00 – 16h20 Debate with the participants

 
16h20 - 16h30 Coffe Break

 
16h30 – 18h00 Towards new relations with public service users in Portugal

Isabel Xavier Canning, Municipality of Cascais

Isabel Guerra (DINAMIA/CET, ISCTE, Lisbon): "Conclusions"

 
18h00 – Seminar Closing

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